• What is the biggest difference of Torchgrass compared with other Artificial Turf Manufacturers?
  We are the biggest strategic partner of TenCate Thiolon in Asia-Pacific market. We use 100% TenCate Thiolon imported yarn for our sports turf ONLY. We are the member of FIFA. All of our tufting and coating machines are imported. Compared with other manufacturers, we can provide European quality product with Chinese price.
• What are you specializing in?
  We at Beijing Torchgrass Company mainly produce the following types of synthetic turfs, including Soccer Artificial Turf , Baseball/ Rugby/ Cricket Artificial Turf , Softball Artificial Turf , Tennis Artificial Turf , Basketball Artificial Turf , Landscaping Artificial Turf, among many others.
• Where are your synthetic turfs used?
  Our artificial turfs are commonly used for paving football fields, tennis fields, basketball fields, golf fields, hockey fields, volleyball fields, baseball fields, recreational parks, kindergartens, amusement parks, and swimming pool surrounds, as well as isolation strips of hippodromes, airports, highways, etc.
• Why do you decide to specialize in artificial turf production?
  With the development of society and economy, people pay more and more attention to sports activities and bodybuilding. Hence, the demand for synthetic turfs is also increasing. To satisfy customers' varied demand on artificial lawns, we decide to specialize in synthetic lawn production.
  
• What are the advantages of your artificial turf?
  1) Safety and environment friendly
  Grass fibers using color masterbatch, free of heavy metals, the user can prolonged contact , without any impact on the surrounding environment; also turf with good conductive performance reduces the static electricity in the movement process, prevents skin burns and better protective to the athlete.
  2) Natural Feel
  The perfect performance of the appearance and sliding of turf make it become the ideal choice for the football and American football.
  3) High Anti-UV capability
  High anti-UV capability of turf dues to advanced UV additive technology. It prevents color fade after exposed to long time of sunshine and keeps the stability of turf performance.
  4) stable temperature range
  The yarn can work at high and very cold temperature, the physical property of the fiber is still stable and performs very well.
  5) Super anti-abrasion
  Under the same high intensity and high frequency of continuous use, our yarn still keep stable, no fork, no broken than other brand artificial turf.
  6) Movement affinity
  Remarkable sliding performance ensures the safety and comfort of athletes under providing the system performance.
• How do you control your production cost?
  We use advanced technology and production equipment to achieve completely automated production, thus improving production efficiency, and reducing waste of raw materials.
  As the biggest strategy partner of TenCate Thiolon in Asia-Pacific market, we got competitive sourcing price of the yarn from TenCate because of regularly mass buying schedule. Meanwhile, we also got the exclusive yarn developed by TenCate for us in order to keep the leading position in the market.
• How do you control product quality?
  We produce our synthetic lawns in strict conformation with ISO, SGS, EC standards. Now, our artificial lawns are awarded with not only SGS, EC certificates, but also FIFA and fireproofing certificates, as well as numerous other qualifications, as well. So customers can feel totally secure in using our products.
• Where have your products been exported to?
  Our artificial turfs are sought after by worldwide customers from South Korea, Thailand, Malaysia, Indonesia, Russia, Span, Australia, United Kingdom, America, Italy and Holland, as well as Arab countries of the Middle East.
• How long is your delivery cycle?
  Delivery times vary depending upon your order, and the time of year. For instance, our turfs are delivered within 15-20 days, from December to April of the second year. The delivery cycle is 20 -30 days for the rest of months.
• Could you introduce your customer service items briefly?
  Our international sales will reply to customer’s enquire within 24hrs through email, whatsapp or Skype. We provide free instruction on maintenance. We can send our engineer to provide the installation guide to the field if needed. We will visit our customers every 2 or 3 months to ensure they are satisfied with our products.

For more detailed information, please contact us directly. We are happy and ready to serve you.